Dear Freelancer: Be Open to Feedback

Dear Freelancer: Be Open to Feedback

Dear FreelancerHello and happy Thursday. People’s general assumption when thinking about freelancing is that you don’t have a boss. And even if your current boss is amazing, imagining not having one is always fun. I think that assumption is false because even if you don’t get one direct supervisor like you would if you were employed in a traditional job, you do have to respond to people: your clients.

Think of it this way: instead of having one supervisor, you have as many as the orders you fulfill or the tasks you achieve. That means that if you usually fulfill an average of four orders a day, or teach four online classes or whatever, you are directly responding to four people. In turn, that means that you should expect feedback from those four people.

If you’re working in an online platform that facilitates your freelancing job, chances are clients are expected to submit some sort of evaluation after the work has been delivered to them. Not only that, but you’ll know almost immediately after said evaluation is sent what the outcomes were. This might be stressful for someone who is not used to quick and direct feedback, or for someone who in a traditional job only gets feedback every once in a while.

Again, if you choose an online platform, get familiarized with the existing evaluation system so that you don’t get surprises. Know exactly what you are expected to do and how, and if you have any doubts, just ask questions. I think it is always better to ask questions that might seem dumb or too obvious than to improvise and then fail. If you get a poor score in an evaluation, you might not get paid for something you put your effort and time on, so it’s better to be sure that you are delivering exactly what you were asked to.

When I used to do translation work, I had to be available at all times, and I often got emails from clients with comments about a document I’d translated for them. It might be frustrating to have someone tell you how to do your job, but they are paying you for it and at times it is necessary to adjust to what the client is requesting. Another part of being open to feedback is being respectful when you receive it, and even if you think what your client is saying is wrong, try to understand where they are coming from and ensure that communication is clear and mutually beneficial.

How do you deal with feedback? Let me know in the comments below.

Happy Thursday!

Love, Miss Camila

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